Verifying Your Ace999 Account
Verification keeps your account and your balance secure. We ask for a government-issued ID — a national ID card or passport — and a selfie taken at the time of submission. Upload both through the verification section in account settings; the review usually wraps up within one business day. A verified account means withdrawal requests clear faster and there is no hold
placed on funds you have won. Think of it as the step that removes friction from every cash-out after it. If anything looks unclear during the review, our Bangladesh support team will contact you through the channel on your account.
- Gather your documents — A national ID card or passport and a clear, current selfie are the two items the verification form requires.
- Upload in account settings — Go to the verification section under your account settings and attach both documents using the upload prompts shown.
- Wait for the review — Our team reviews submissions and completes the check within one business day, then updates your account status.
- Account unlocked for full withdrawals — A verified account moves through withdrawal requests without holds, so your funds reach your wallet without extra steps.